Oceania Cruises Travel Protection Program
Peace of mind. It is something that makes your cruise more pleasurable and relaxing. By purchasing our Travel Protection Program you can cross off one of the important items on your vacation list – “get travel insurance.” Our Travel Protection Program provides a comprehensive package of travel insurance protection and worldwide emergency assistance services designed exclusively for Oceania Cruises’ discerning guests.
TRIP CANCELLATION AND INTERRUPTION | Maximum Coverage: Total Trip Cost
Covers up to the total trip cost for non-refundable cancellation charges including airfare cancellation charges and unused prepaid expenses if you must cancel or interrupt your cruise due to one of the following covered reasons: Injury, Sickness or death of an Insured, Traveling Companion, or Immediate Family member; unforeseeable circumstances such as jury duty, subpoena, having a home made uninhabitable by natural disaster or involvement in a traffic accident on the way to the airport.
A Pre-Existing Condition Exclusion applies to Trip Cancellation, Interruption or Medical claims. Claims for Pre-existing conditions may be covered providing the dosage and prescription drug or medication remains controlled throughout the 60-day period before the plan was purchased. The Pre-existing Condition Exclusion does not apply to Emergency Evacuations/Repatriation or conditions of non-traveling family members. Specific questions regarding whether a pre-existing condition will be covered should be directed to BerkelyCare at 1-800-457-7709.
TRAVEL DELAY | Maximum Coverage: $500
Covers the prepaid, unused portion of your cruise, additional accommodations and traveling expenses if you are delayed en route to your trip due to inclement weather, strike, or equipment failure of a common carrier.
ACCIDENT/SICKNESS MEDICAL EXPENSE | Maximum Coverage: $10,000
Coverage for necessary medical services or supplies if you suffer from an injury or illness while on your cruise.
BAGGAGE DELAY | Maximum Coverage: $500
Covers expenses of necessary personal effects needed if your baggage is delayed for more than 24 hours.
EMERGENCY EVACUATION/REPATRIATION OF REMAINS | Maximum Coverage: $25,000
Provides coverage for immediate transportation from the place where you may be injured or sick to the nearest medical facility where appropriate treatment may be obtained and transportation home if necessary, including medical escort and supplies. Covers expenses for shipment of an insured guest's remains in the event of death during the cruise.
BAGGAGE/PERSONAL EFFECTS | Maximum Coverage: $1,500
Covers expenses for loss, theft or damage to baggage or personal effects while on the trip.
TRAVEL ACCIDENT PROTECTION (AIR COMMON CARRIER) | Maximum Coverage: $25,000
Pays applicable benefit if you sustain an injury during the trip resulting in loss of life, limb or eyesight.
24/7 WORLDWIDE EMERGENCY ASSISTANCE
If you suffer a medical or other emergency while on the cruise, On Call International should be contacted at the following numbers:
- From the US or Canada: 1-800-618-0692
- Outside the US/Canada: 1-603-898-2679
Your coverage is administered by BerkelyCare. Should you need to contact BerkelyCare, they can be reached at 1-800-457-7709 Monday through Friday, 8am to 10pm EST and on Saturdays from 9am to 5pm EST. Claims can be initiated online at www.travelclaim.com.
Important Note: This is just a summary of the program. Please refer to the full description of coverage in the Oceania Cruise Travel Protection Program pamphlet from your travel agent or Oceania Cruises, which contains the complete details of the terms, conditions and exclusions, including the pre-existing condition exclusion and other applicable limitations. This program was designed and is administered by BerkelyCare. IN CALIFORNIA: BerkelyCare is a servicemark of Aon Direct Insurance Administrators, CA Insurance License #0795465. IN ALL OTHER STATES: BerkelyCare is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY. Travel Insurance is underwritten by Stonebridge Casualty Insurance Company, Columbus, Ohio; NAIC # 10952 (all states except as otherwise noted) under Policy/Certificate Form series TAH C5000, TAH C6000 and TAH C7000. In CA, CT, HI, NE, NH, PA, TN and TX Policy/Certificate Form series TAH C5100 and TAH C5200. In IL, IN, KS, LA, OR, OH, VT, WA and WY Policy Form #s TAH C5100IPS and TAH C5200IPS. Oceania Travel Protection Program benefits are provided in addition to any applicable insurance or indemnity programs, where permitted by law, and shall apply only after other benefits have been paid. Trip cancellation protection takes effect only upon payment of your Oceania Travel Protection Program cost. All other benefits are effective upon the departure of your trip.