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Oceania Cruises. Your World. Your Way.

Frequently Asked Questions


Guest Services

We have included a list of commonly asked questions below to assist you with your travel plans.

Reservations: 855.OCEANIA (855.623.2642)
Monday - Friday: 8:30am - 9:00pm, Saturday: 9:00am - 5:30pm and Sunday: 10:00am - 6:00pm EST

Guest Relations

8300 NW 33rd Street, Suite 308
Miami, Florida 33122
Local: 305-514-2300
Tollfree: 855.OCEANIA (855.623.2642)

Click here to request a brochure.

Q: Are Special Promotions available when I register with Oceania Cruises.com?
A: Our weekly e-newsletters will provide you with current news, incredible offers and relevant content needed to plan your cruise vacation.
Q: Do I need to register again if I registered with Oceania Cruises’ old website?
A: We did not save your old registration information. Please register again with your existing password or a new password if you prefer.
Q: What do you do with my profile information?
A: Oceania Cruises does not sell or share personal information with 3rd party organizations. The information provided is used to provide you with relevant content and promotions. We ask that you review your contact information to ensure accuracy. Please review our Privacy Policy for additional information.
Q: How do I retrieve my lost password?
A: Please click on Need Password Help and enter the email address that you registered with. An email will be automatically sent to you to reset your password.
Q: What is My Oceania?
A: My Oceania allows you to manage your future cruise planning and existing reservations from one location.The Cruise Planner program allows you to save your favorite cruises, add hotels and view programs. The Manage Reserve program features available shore excursions and documentation associated with your cruise. Guests are also able to make dining reservations for their cruise.
Q: Can I change my mail preferences?
A: You may elect to opt-out of email communications or direct mail communications using the Change of Address page. The changes to your mail preferences will be updated within 72 business hours.