GENERAL INFORMATION | TERMS & CONDITIONS
Notification | Information contained in this brochure is not an offer or a contract. The transportation of
guests and baggage on Oceania Cruises’ vessels is provided solely by the Operator and is governed by
the Terms and Conditions printed on the Guest Ticket/Contract. For complete information on Terms and
Conditions, itineraries, liability of Oceania Cruises, and all sections mentioned below, please refer to the
Guest Ticket/Contract. A copy of the Guest Ticket/Contract is available by contacting your Travel Agent or
online at OceaniaCruises.com. Upon booking the cruise, all of the Terms and Conditions of the Guest Ticket/
Contract shall be binding on the parties thereto.
Fares | Fares are quoted in U.S. Dollars, are per person and are based on double occupancy. Fares do
not include pre-paid charges, personal charges or optional facilities and services fees, as those terms
are clearly defined in the Guest Ticket/Contract. Also not included are shore excursions, meals ashore,
baggage handling, gratuities, beverages not part of the regular menu, laundry service and other onboard
amenities and services, including spa and medical treatments. 2 For 1 and Special Offer Fares include
Roundtrip Airfare* and all airline fees, surcharges and government taxes. Some airline-imposed personal
charges, including but not limited to baggage, priority boarding and special seating, may apply. For details
Deposit and Payments | The per person, per cruise deposit required to secure your reservation is 20% of
the applicable cruise fare for Owner’s, Vista and Oceania Suites and $750 for all other suite/stateroom
categories; for Grand Voyages/Extended Journeys the per person deposit is $1,500. Deposits for World
cruises are 20% of cruise fare due within 7 days of booking and Final Payment is due no later than 181
days prior to cruise departure.Bookings made more than 120 days from sailing are required to deposit
within 7 days of booking. Bookings made between 91 and 120 days of sailing are required to deposit
within 3 days of booking, and bookings made within 90 days of sailing are required to deposit by the end
of the booking day. Bookings not deposited as per this schedule will automatically be cancelled. Unless
otherwise noted, final payment must be received by Oceania Cruises 90 days prior to cruise departures for
voyages of less than 15 days and 150 days prior for voyages 15 days or longer. Oceania Cruises reserves
the right to cancel any booking not fully paid at time of final payment. Passport details and special
onboard service requests are due at final payment. Payment may be made by personal check, American
Express, MasterCard, Discover Card or Visa. For your convenience, your Final Payment may be automatically
charged to the credit card used to make the initial deposit. Oceania Cruises accepts no responsibility for
credit card foreign currency/transaction processing fees independently assessed by issuing banks. None
of these fees separately charged by the issuing banks accrues to the benefit of Oceania Cruises. Third
party credit card charges can only be accepted when accompanied by valid authorization to charge from
the relevant card owner.
Single Supplements | There will be a charge for single occupancy of 200% of the double occupancy
suite or stateroom fare.
Third and Fourth Guests | Third and fourth guests are charged 50% of the cruise fare paid by the first and
second guests in their stateroom, but may not be eligible for special offers.
Children, Infants and Unaccompanied Minors | Infants must be at least 6 months of age on the day of
boarding or at least 12 months of age on the day of boarding if the cruise has 3 or more consecutive days
at sea. Guests traveling with a young infant that does not meet the infant policy will be denied boarding.
No refunds or other compensation shall be due from Oceania Cruises to anyone as a result of the denial
of boarding to an underage infant or any accompanying guests. Any guest under the age of 18 must be
accompanied by and occupy the same stateroom as an adult 18 years or older. Guests under the age of
18 cannot participate in any Oceania Cruises shore excursion or land tour unless accompanied by an adult.
Oceania Cruises does not provide for the care, entertainment or supervision of children.
Guest Etiquette and Consideration | Oceania Cruises, its Masters, General Managers, Chief Pursers or
any other deputized figures of authority on board the vessels reserve the right, at their sole discretion,
to disembark any guest, in any port of call, for any reason, should they be considered a nuisance to or
endanger the quiet enjoyment of guests on board or if they are found to be a nuisance, threat or danger
to guests, staff or otherwise hinder the safe and secure operation of the vessel or any associated land
programs. Any guest(s) disembarked from the vessels or associated land programs are solely responsible
for any costs incurred with repatriation. The full cruise fare will be considered earned and retained and no
refunds or reimbursements given. Please refer to Guest Ticket/Contract for further detailed information.
Pregnancy | Oceania Cruises cannot accept guests who will have entered their 24th week of pregnancy by
the beginning of, or at any time during, the cruise.
Domestic and International Reservations | United States and Canadian Travel Agents may only take
bookings for clients from the U.S. and Canada, holding U.S. or Canadian passports. All other international
clients must be booked through Travel Agencies within their respective country of residence, as designated
on their passport.
Changes to a Reservation | Changes to a reservation after deposit and prior to issuance of travel
documents may result in assessment of administrative fees and service charges beyond the control of
Oceania Cruises. Administrative fees and service charges will vary and are based on the type of change
to your cruise departure, itinerary, hotel or land package or air supplement. Guests are responsible for any
additional costs incurred as a result of these changes. If a guest wishes to change a booking from cruise
only to include cruise and air travel arrangements after the full amount of the purchase price for the cruise
only package is due and payable, Oceania Cruises will impose a change fee of $150 per person. Bookings
cannot be converted from cruise only to air/sea within thirty (30) days of sailing. Some changes, including
name changes, may also be considered cancellations and applicable fees will be assessed. Any changes to
a reservation that result in imposition of airline or other cancellation fees are the responsibility of the guest.
No refund will be made for unused or partially used portions of the cruise, air or land programs, including
shore excursions, except as specifically outlined in the Guest Ticket/Contract.
Cancellation and Refunds | A 100% cancellation fee will be imposed as indicated for non-appearance.
Fare is defined as the full cost of any cruise or air component purchased from Oceania Cruises, excluding
optional facilities and services fees. Please refer to the full Terms and Conditions of the Guest Ticket/
Contract for fees relating to the cancellation of optional facilities and services.
A full refund of payments received will be made when Oceania Cruises receives written notice of
cancellation as indicated by the Cancellation Fee Schedule listed here. Cancellation notices must be
in writing and received by Oceania Cruises no later than the day before cancellation penalties are to
be assessed. Guests who cancel within the indicated periods are subject to the following per person
Cruises of less than 15 days:
DAYS PRIOR TO CRUISE SAIL DATE CANCELLATION AMOUNT
91 - 120 Days Prior $250 per person administrative fee+
76 - 90 Days Prior 25% of Fare
61 - 75 Days Prior 50% of Fare
31 - 60 Days Prior 75% of Fare
0 - 30 Days Prior 100% of Fare
For Owner’s, Vista and Oceania Suites, the cancellation fee for 91-120 days prior to sailing is 10% of
Cruises 15 days or longer:
DAYS PRIOR TO CRUISE SAIL DATE CANCELLATION AMOUNT
151 - 180 Days Prior $250 per person administrative fee+
121 - 150 Days Prior 25% of Fare
91 - 120 Days Prior 50% of Fare
61 - 90 Days Prior 75% of Fare
0 - 60 Days Prior 100% of Fare
For Owner’s, Vista and Oceania Suites, the cancellation fee for 151-180 days prior to sailing is 10% of the
Fare. For World Cruises visit OceaniaCruises.com/ticketcontract
+Except for Owner’s, Vista and Oceania Suites, the Administrative Fee may be converted to a Future
Cruise Credit redeemable for bookings made up to 12 months after cancellation date and for travel within
2 years of date of issue.
Optional Travel Insurance | We strongly recommend that all guests purchase comprehensive travel
insurance that includes Medical and Baggage Protection, as well as Trip Cancellation/Interruption
Insurance to cover the full purchase price of the cruise, including air and/or land program costs. Your Travel
Agent can provide additional information regarding these insurance programs, which have been specially
designed and economically priced exclusively for our guests
Itinerary | All itineraries, including points of embarkation and debarkation, are at the discretion of
Oceania Cruises and may be modified up to and during the voyage. Oceania Cruises reserves the right to
amend, cancel or make substitutions for any travel component without prior notice to the guest, including
hotels, ports of call or other modes of transportation if, in its opinion, the situation requires a change or
cancellation of arrangements. Oceania Cruises does not assume responsibility or liability for any loss,
inconvenience, or expense incurred by guests as a result of any changes or cancellations as detailed in
the Guest Ticket/Contract. When practicable, Oceania Cruises will promptly notify guests or their Travel
Agent of a cruise itinerary change.
Responsibility | Oceania Cruises accepts no liability or responsibility, whether occasioned by railroad,
motor coach, private car, boat, aircraft or any other conveyance, for any injuries, damages, loss, accident,
delay or irregularity which may be caused either by reason of defect, through the acts or defaults of any
company or person or in carrying out the arrangements of the cruise or cruisetour as a result of any
cause beyond the control of Oceania Cruises. Guests specifically release Oceania Cruises from any and
all claims for loss or damage to baggage or property or from personal injuries or death, or from loss or
delay arising out of the acts, omissions or negligence of any independent contractors, such as air carriers,
hotels, shore excursion operators, restauranteurs, transportation providers, medical personnel or other
providers of services or facilities. All arrangements made with independent contractors are made solely
for the convenience of guests and are done at the guests’ own risk. Oceania Cruises specifically disclaims
all liabilities for damages for emotional distress, mental suffering or psychological injury of any kind.
Tickets, vouchers and any other travel documents are subject to all terms and conditions of the respective
suppliers, some of which may limit a supplier’s liability. Please refer to the Guest Ticket/Contract for
further detailed information.
Air Transportation | Oceania Cruises, as an added service to our guests, offers arrangements for air travel
in conjunction with a cruise. Air arrangements, including routings, are at Oceania Cruises’ (or its agents’)
discretion, and are based on flight availability and agreements among various airlines, Oceania Cruises
and independent contractors. Special requests, including class of service upgrades, specific carriers and
routing, are at the discretion of Oceania Cruises. Upgrades apply to International flights and may not apply
to U.S. domestic or intra-continental flights within North America, Europe, South America, Asia or Africa.
Air allowance is subject to prevailing rates at time of change. Guests/travel partners that elect to remove
air from a reservation departing within (60) days prior to the cruise, will not receive an air allowance (air
credit). In making these arrangements, Oceania Cruises acts only as an agent on the guest(s’) behalf, and
does not operate, control, or supervise any airlines and will not be responsible for carriers failing to meet
schedules whether or not air tickets were issued by Oceania Cruises. Air tickets are refundable to Oceania
Cruises only and are considered a part of the total cruise or cruisetour fare. Any airline-imposed fees that
result from changes to or cancellation of air arrangements are the sole responsibility of the guest. Due
to government regulations, if you are delayed or unable to board at embarkation, you may not be able to
board at a later time. In such event, Carrier shall have no liability to refund any cruise or cruise tour fares.
Seat Assignments and Pre-Flight Arrangements | Any pre-flight arrangements, such as seat
assignments, frequent flyer programs, wheelchair requests, oxygen or special meal requests, must be
made by the guest directly with the airlines based on their policies and procedures. Oceania Cruises cannot
confirm any special airline requests unless otherwise specified. Due to special fares used, frequent flyer or
past traveler discounts may not apply to air tickets issued by Oceania Cruises. These special requests and
services should be arranged by your Travel Agent directly with the airlines.
Independent Travel Arrangements | Oceania Cruises has no responsibility with regard to air or land travel
arrangements made by non-refundable, restricted travel or frequent flyer tickets. This exclusion of liability
includes consequences to independently arranged air or land travel that may result from last minute
changes in the embarkation or debarkation ports, and delays in arrival at any airport or port location.
Please refer to the Guest Ticket/Contract for full Terms and Conditions of these exclusions.
Baggage Policy | Luggage for Oceania Cruises’ guests must be handled pursuant to regulations and
tariffs of airlines, government security requirements and ground operators. Luggage exceeding these
limitations will be subject to charges as set forth by the individual operators, including any excess baggage
charges. Fees for checked luggage are now common and are the responsibility of the guest. Please check
with your specific airline(s) for their respective luggage policy. Oceania Cruises reserves the right to refuse
any items that may be considered dangerous (explosives, firearms, liquid oxygen, combustible or illegal
items). Oceania Cruises reserves the right to search any baggage for security reasons. All hand-carried
luggage and personal effects are the responsibility of the guest at all times. Oceania Cruises is not
responsible for the loss of or damage to guests’ luggage. Baggage insurance is recommended. Luggage
and personal belongings will be taken off the ship upon guest debarkation. Under no circumstances will
luggage be kept on board without the owner of such luggage being on the vessel. Guests may bring a
reasonable amount of luggage on board an Oceania Cruises vessel. No baggage or items heavier than
70 lbs. will be loaded onto or off-loaded from our vessels. Please refer to your Guest Ticket/Contract for all
applicable Terms and Conditions.
Documentation and Visas | Passport and Visa requirements, and regulations in regards to vaccination
certificates and other health requirements vary by destination. It is the sole responsibility of each guest to
obtain and have available the appropriate valid travel and health documents for their chosen itinerary. Any
guest traveling without the proper documentation will not be allowed to board the vessel and no refund
of cruise fare or any other travel components purchased from Oceania Cruises will be issued. Passports
must be valid six months from the date of trip completion. Due to airline security measures, your passport
name must match your airline ticket name or you may be denied boarding. Oceania Cruises accepts no
responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements
beyond the guidelines indicated. Passport Cards or copies of Passports are not accepted.
Travel Advisories | The U.S. Department of State’s Consular Information Sheets are available for every
country of the world. Oceania Cruises recommends that all guests visit the U.S. Department of State’s web
site at http://travel.state.gov to obtain information concerning the status of any advisories or warnings
issued to travelers for specific countries around the world.
Cruise Documents | All final cruise documents and other arrangements made by Oceania Cruises on
behalf of the guest(s) will be sent to the designated travel agency or directly to the guest approximately
21 days prior to sail date. A service fee may be charged for early issuance of documentation or for the
expedited shipment of documents.
Clothing | Recommended onboard clothing is resort or country club casual. For evening dining, elegant
casual resort wear is suggested. We request that casual jeans, shorts, t-shirts, tennis shoes or flip flops
not be worn at dinner.
Boarding | Guests are required to be on board the vessel at least two hours prior to the scheduled departure
time. Should the (in)actions of any guest(s) result in the vessel not sailing at its scheduled departure time,
Oceania Cruises shall assess Late Departure Fees, beginning at $1,000 per guest, to said guest(s) directly
responsible for any departure that is delayed more than 15 minutes beyond the scheduled and published
departure time, to cover the costs levied against Oceania Cruises by port authorities, governmental and
quasi-governmental agencies as agreed and liquidated damages.
Smoking | For the safety and security of all guests and staff on board, Designated Smoking Areas are
available on the forward, starboard corner of the Pool Deck and in the aft, port corner of Horizons. These
areas are comfortably furnished and conveniently located near food and beverage areas. Smoking is
expressly forbidden in all staterooms and suites, on verandas, or in any areas of the ship other than
officially Designated Smoking Areas. Smoking in a stateroom or suite or on a veranda represents a serious
fire and safety hazard to all guests and staff. Guests choosing to disregard this policy will be disembarked
at the next port of call and may also be subject to additional fees that will be imposed to cover the costs
associated with any damage to and the required cleaning of furnishings, verandas and surrounding deck
and accommodation areas. All areas other than those specified as Designated Smoking Areas will remain
smoke-free. This includes all guest suites and staterooms, verandas, restaurants, public areas, the
Casino and all other areas of the ship. Cigar and pipe smoking is only permitted on the forward, starboard
corner of the Pool Deck. The use of electronic cigarettes is allowed within designated smoking areas only.
Medical Services | Each of our vessels is equipped with limited medical facilities and staffed by
internationally accredited medical personnel. Customary Emergency Room fees and charges do apply for
medical services and are dictated by the services performed by the ship’s medical staff. Guests needing
special services during the voyage, or needing to travel with medical apparatus, including wheelchairs,
motorized scooters, oxygen therapy, etc., must advise Oceania Cruises in writing at time of deposit.
Please note some ports of call may not be suitable for guests with limited mobility and in such cases,
may preclude debarkation for any individual with limited mobility, with or without the aid of a wheelchair
or motorized scooter. Oceania Cruises has the right to refuse or revoke passage to anyone who, in its
judgement, is in a physical, mental or emotional condition unfit for travel or whose comfort on board may
be compromised due to situations beyond the care that can be provided by Oceania Cruises.
Alcohol Policy | The sale and consumption of alcoholic beverages will be limited to guests aged 21 years
or older. Oceania Cruises will refuse and prohibits the sale or service of alcoholic beverages to guests
under the age of 21 years. Guests are kindly reminded to consume alcohol in moderation. Oceania Cruises
reserves the right to prohibit and retain all alcohol bought ashore for consumption on board the vessel.
Gratuities | How much you choose to tip is a personal matter and completely at your discretion. For your
convenience the following gratuities are automatically added to your shipboard account. For guests
occupying staterooms, gratuities of $16 per guest, per day will be added. For guests occupying Penthouse,
Oceania, Vista or Owner’s Suites where Butler Service is provided, gratuities of $23 per guest, per day will
be added. In addition, an 18% service gratuity is automatically added to all beverage purchases, spa
services and dinner at La Reserve. Gratuities noted are subject to change at any time. Naturally, guests
may adjust gratuities while on board the vessel at their sole discretion.
Acts of Nature, Strike, or Other Conditions Beyond Control | Neither Oceania Cruises nor the owners
or operators of the vessels identified in this brochure shall be liable for delay or inability to perform any
condition in this brochure or any part thereof, caused by or arising out of strikes, lockout or labor difficulties
or shortages, whether or not Oceania Cruises is a party thereto or to any other acts of nature, force majeure
or other circumstances beyond the control of Oceania Cruises.
For Profit Entity | Notwithstanding that Oceania Cruises, at the guest’s option, arranges air transportation,
hotel accommodations, ground transfers, shore excursions and other services with independent suppliers
of the services, it should be understood that Oceania Cruises, being a for profit entity, earns a profit on
the sale of optional services.
Sellers of Travel Laws | Oceania Cruises has obtained exemption from the Sellers of Travel Laws of
Florida, California and other similarly situated jurisdictions based upon its status as a common carrier/
Notice | While Oceania Cruises makes every effort to adhere to the specifics shown in this brochure,
circumstances may require otherwise. All information contained herein is subject to change without
notice at Oceania Cruises’ discretion. All schedules and fares listed in this brochure are subject to change
without notice. Oceania Cruises is not responsible or liable for typographical errors, omissions or misprints.
*TERMS AND CONDITIONS: Offers and fares are subject to change on 7/1/19. Visit OceaniaCruises.com for current pricing. All fares are per person in U.S. dollars, valid for residents of United States and Canada, based on double occupancy (unless otherwise noted), for new bookings only and may be withdrawn at any time. Free Internet amenity does not include streaming and includes one login is per stateroom,
except Owner’s, Vista & Oceania Suites, which receive two logins per suite. Visit OceaniaCruises.com/Internet for more details. OLife Choice amenities are per stateroom, based on double occupancy and subject to change. OLife Choice free shore excursions vary by voyage and exclude Oceania Select, Oceania Exclusive, Executive Collection, Food & Wine Trails, Wellness and Culinary Discovery Tours. Voyages up
to 9 days receive 4 free shore excursions; 10-13 days receive 6 free shore excursions; 14+ days receive 8 free shore excursions. If shore excursion amenity is selected, all excursions must be chosen at least 14 days prior to sailing. OLife Choice beverage package amenity is House Select. Guests in the same stateroom must choose the same OLife Choice amenity and amenity must be chosen by final payment.
Not all promotions are combinable. 2 for 1, Cruise-Only and OLife Choice Fares are based on published Full Brochure Fares; such fares may not have resulted in actual sales in all suite and stateroom categories and do not include optional charges as detailed in the Guest Ticket Contract, which may be viewed, along with additional terms, at OceaniaCruises.com. Cruise-Only Fares do not include OLife Choice
amenities or airfare. All Fares include government fees & taxes. Air Upgrade, if applicable, is a Premium Economy Air Upgrade only available when air is purchased through Oceania Cruises. It applies to intercontinental flights only and is priced per person, each way, on select voyages from select gateways, open to all categories for European embark and/or disembark ports only and based on availability. Not
all amenities will be available on all carriers. “Airfare” does not include ground transfers and offer applies to coach, round trip flights only from the following airports: ATL, BOS, CLT, DCA, DEN, DFW, DTW, EWR, IAH, IAD, JFK, LAX, LGA, MCO, MDW, MIA, ORD, PHL, PHX, SAN, SAV, SEA, SFO, TPA, YOW, YUL, YVR, YYZ. Oceania Cruises reserves the right to assign gateways based on availability for JFK, LGA and MIA.
Gateways are subject to change at any time. Airfare is available from all other U.S. and Canadian gateways for an additional charge. “Airfare” includes all airline fees, surcharges and government taxes. Airline-imposed personal charges such as baggage fees may apply. Oceania Cruises voyages calling on Cuba fully comply with the existing U.S. Federal Regulations and the most recent pronouncements
from the Office of Foreign Assets Control (“OFAC”) of the U.S. Department of the Treasury. Please see our website for additional visa and documentation requirements. Cuba ports of call are subject to confirmation. Oceania Cruises reserves the right to correct errors or omissions and to change any and all fares, fees, promotions and surcharges at any time. Ships’ Registry: Marshall Islands. APR1908130