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Privacy Policy

The purpose of this Privacy Policy is to describe how Oceania Cruises collects, shares and protects your personal information. We collect certain personal information through our website located at www.oceaniacruises.com (the "Site"). Please read this notice carefully to understand what we do. Because we value the importance of our relationship with our users, we present to you the following policy and guidelines with which we conduct our online services to you. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us Online or as described at the end of this Policy.

The content of this site is beneficially owned by NCL Corporation, Ltd., the parent company of Oceania Cruises, Regent Seven Seas Cruises, and Norwegian Cruise Lines, among others.

As described below, our Privacy Policy explains:

  • Information We Collect and Why We Collect it
  • How We Use and Share Your Information
  • Access to Your Information and Choices
  • Security of Your Information
  • California Privacy Rights
  • International Privacy Rights
  • Changes to Our Privacy Policy
  • Enforcement, Questions and How to Contact Us

Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the Site. Our Site also contains links to third party sites that are not owned or controlled by Oceania Cruises. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.

Terms of Use. Please note that your use of our Site is also subject to our Terms of Use.


Information You Provide To Us. You can provide information to us on our Site through various means, including

  • When you register at the Site and/or create an online account
  • When you make a cruise reservation or request a quote
  • When you reserve a cruise with us we will request that you complete a Guest Registration Form that will include your name, address, phone number, email address, date of birth, gender, passport information, emergency contact information and more
  • When you RSVP for a ship tour
  • When you update or edit your profile
  • When you order brochures
  • When you sign up for emails
  • When you use our "Find a Travel Agent" service
  • Feedback forms
  • Contact us forms
  • Online email forms
  • Request for information forms
  • Employment application forms

The information we collect includes personal information, such as

  • Name
  • Address
  • Email address
  • Telephone number
  • When you reserve a cruise with us we will request that you complete a Guest Registration Form that will include your name, address, phone number, email address, date of birth, gender, passport information, emergency contact information and more
  • Demographic information relating to your interest and cruise preferences
  • Demographic information relating to your interest in employment
  • Information you can submit to us for posting at our site, such as a testimonial regarding a recent cruise

No Information From Children Under Age 13. If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we might have any information from a child under the age of 13, please Contact Us. In the event a member of your party is under the age of 13, we will require information as it relates to passage on our ships, including name, address, phone number, email address, date of birth, gender, passport information, emergency contact information and more.

Information We Collect Automatically. We collect certain information automatically as you use our Site, such as

  • IP address
  • Browser type
  • Computer or device type
  • Unique device identifiers
  • Operating system version
  • The website from where you navigated to our Site
  • Time and date of using our Site
  • The name of your Internet service provider (ISP)
  • The pages on our Site that you view
  • Location / Geolocation information
  • Cookies
  • Pixel Tags
  • Local shared objects (flash cookies)

Cookies. When you visit our Site we send one or more "cookies" to your computer or other device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you.

Pixel Tags. We may use "pixel tags," also known as "web beacons," which are small graphic files that allow us to monitor the use of our websites. A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.


To Provide Products, Services, and Information. As described above, we collect information from you so that we can provide you with the information and services that you request from us. We may send you information about our products and services, and new offerings.

We provide information to our affiliated companies (owned or controlled by our parent company, NCL Corporation, Ltd.) and third party service providers that help us process orders, and fulfill services that you purchase from us. For example, we contract with other companies to help provide our cruise services. For example, when you reserve a cruise through an affiliated travel agent, that travel agent - who is not an employee of Oceania Cruises - will need to share your booking information with us in order to reserve your voyage. We contract with other companies to provide services on our ship and at ports of call. For example, if you pay for a cruise using a credit card, we will authorize that payment through a third party. An outside telephone company also provides the telephone network we use to transmit information between our buildings and systems. We will use other companies to prepare and send surface mail and e-mail to customers.

We may use affiliates or third parties to help host our Site, send out email updates about the Site, provide marketing and advertising services for us, and remove repetitive information from our user lists. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. We use demographic information to better understand our customers, to provide you with relevant information of interest to you, and to improve our products and services.

When you use our "Find a Travel Agent" service or request to be contacted by one of our preferred travel agents, we will share you information with one or more of our travel agents so they can contact you. They may also use this information to contact you about other products and services they offer.

Advertising and Marketing. We may use your information to provide advertising and marketing materials to you. We may also share your information with other affiliated companies owned by NCL Corporation, Ltd. for advertising and marketing purposes. You can opt-out of receiving advertising and marketing information by emailing us at webmaster@oceaniacruises.com to be removed from our marketing list, or by using the opt-out or unsubscribe feature contained in the e-mails.

We may use how you browse and shop in order to show you ads for Oceania Cruises or our advertising partners that are more relevant to your interests. We may use cookies and other information to provide relevant interest-based advertising to you. Interest-based ads are ads presented to you based on your browsing behavior in order to provide you with ads more tailored to your interests. These interest-based ads may be presented to you while you are browsing our site or third-party sites not owned by Oceania Cruises.

Some websites may belong to ad networks that use your browsing history across websites to choose which ads to display on their sites; the displayed ads may include advertising for Oceania Cruises. To learn more, and to opt out of seeing interest-based advertisements on these sites, visit the Network Advertising Initiative and the Digital Advertising Alliance websites (www.networkadvertising.org and www.aboutads.info). Websites may also offer their own opt-out methods for interest-based advertising.

Third Party Advertising & Marketing. From time to time we may disclose information with preferred travel agents and other carefully selected companies who may offer you products and services of interest. We will share your information with one or more of our travel agency partners so that they may contact you. They may also use this information to contact you about other products and services they offer.

Legal Requests or Requirements and to Prevent Harm. We will share personal information with third party companies, organizations or individuals outside of Oceania Cruises if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.

Enforce applicable Terms of Use, including investigation of potential violations.

Detect, prevent, or otherwise address fraud, security or technical issues.

Protect against harm to the rights, property or safety of Oceania Cruises, our users, customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

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You can access and update certain information we have relating to your online account by signing into your account and going to the "My Account" section of our Site. If you have questions about personal information we have about you or need to update your information, you can Contact Us, email us at webmaster@oceaniacruises.com, or call us at (800) 477-7500. You can opt-out of receiving marketing and promotional e-mails from Oceania Cruises by using the Change of Address form, emailing us at webmaster@oceaniacruises.com, and/or by using the opt-out or unsubscribe feature contained in the e-mails. You can close your online account by emailing us at webmaster@oceaniacruises.com. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.


In order to help secure your personal information, access to your data on our Site is password-protected, and sensitive data (such as a social security number) is protected by encryption when it is exchanged between your web browser and our Site. To protect any data you store on our servers, we also regularly audit our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.


Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2012 will receive information regarding 2011 sharing activities). To obtain this information, please send an email message to webmaster@oceaniacruises.com with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.


As a global company, our operations cross national boundaries by necessity. We maintain our central data operations in North America. If you reserve your cruise through an agent in Europe, for example, your transaction will be processed by our computers in the U.S. If you call from the U.S. to make a reservation, your call may be taken by an operator in the U.K. In these cases, we will ensure that all of our locations are protecting your information to the same appropriate level of security and in a manner consistent with this Policy.


We undertake several initiatives to ensure our global operations are meeting our ten privacy principles, including providing awareness training to our staff. Our privacy and security policies and practices are regularly reviewed and enhanced. If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us or at the following address:

Oceania Cruises
Attention: Website Privacy Questions
8300 NW 33rd Street, Suite 308 Miami, FL 33122
1 (800) 531-5619 within the US or Canada, or +1.305.514.2300

Rev. 051815