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Hotel Program

Travel Protection

Protect Your Travel Investment

We offer Travel Protection Plan coverage and worldwide emergency assistance services for Oceania Cruises' discerning guests, which can help you in the face of the unexpected. For example, if you have an accident overseas that Medicare and other private insurance policies may not cover, our program provides medical expense reimbursement for a covered sickness or accident. Additionally, reimbursement is provided for penalties that may be assessed due to cruise cancellations for covered reasons.

This program covers up to the total trip cost for non-refundable cancellation charges including airfare, cancellation charges, and unused prepaid expenses if you must cancel or interrupt your cruise due to one of the following covered reasons: injury, sickness or death of an insured traveling companion (traveling in the same suite or stateroom) or immediate family member. Unforeseeable circumstances such as jury duty, subpoena, having a home uninhabitable by natural disaster or involvement in a traffic accident on the way to the airport is also covered.

How to Enroll in the Program

Enrollment is simple and convenient. The plan is an optional addition to your cruise vacation and is available for purchase from the time you make your deposit up to the time you make final payment on your cruise vacation. The plan cost is in addition to any required cruise deposits. If you have already made your cruise deposit, please contact Oceania Cruises to add to your reservation. Payment for this program cannot be accepted after final trip payment or commencement of the penalty period.

To purchase the Oceania Cruises® Travel Protection Program, all you need to do is pay for the plan cost before making your final cruise payment. The Trip Cancellation provisions take effect upon receipt of payment. All other provisions take effect upon the departure date.

24-Hour Worldwide Assistance Services

Wherever you may be in the world, this service provides emergency assistance for a variety of circumstances, including making cash transfers; medical consulting and monitoring; assistance with lost documents; and legal, dental, and medical referrals to physicians or hospitals, to name a few. Services are provided by On Call International.

Important: This is only a brief description of the plan. This program is only valid if the appropriate plan cost has been paid to Oceania Cruises®. For a summary of the terms, conditions, limitations and exclusions of the plan, please view the Description of Coverage or you may contact Aon Affinity, the Plan Administrator, at 1-800-457-7709. This insurance is provided in excess of all other valid and collectible insurance or indemnity, and shall apply only after such benefits have been paid.

Please note: Oceania Cruises can arrange for your purchase of insurance but is not an insurer or broker, and makes such arrangements solely as a convenience to our guests. Guests should consult the terms and conditions of coverage established by the insurance provider, and Oceania Cruises assumes no responsibility whatsoever for the conditions, coverages, or exclusions of any such insurance.

This program was designed and is administered by Aon Affinity.Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc. (TX 13695); (AR 244489); in CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a Managing General Agent as that term is defined in section 626.015(14) of the Florida Insurance Code. As an MGA we are acting on behalf of our carrier partner.

The Travel Protection Plan is underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio; NAIC # 10952 (all states as otherwise noted) under Policy/Certificate Form series TA HC5000. In CA, HI, NE, NH, PA , TN and TX, Policy/Certificate Form series TA HC5100 and TA HC5200. In IL, IN, KS, LA, OH, OR, VT, WA and WY, Policy Form #’s TA HC5100IPS and TA HC5200IPS. Certain coverages are under series TA HC6000 and TA HC7000.

Worldwide emergency assistance services are provided by On Call International. This plan provides cancellation coverage for your trip and other insurance coverages that apply only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.